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Creating Stories
Data Dictionary
Making Maps
Managing Account
Reaching Out
Common questions and support documentation
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Creating Stories
How do I run a report?
What's a Story and how can I edit it?
How do I publish My Story
How do I cite BroadStreet?
How do I select and compare all counties in a state?
Troubleshooting The Area Selector
How do I delete My Story
How can I share My Story
How can I print My Story
How do I share a card
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Data Dictionary
Area Deprivation Index and Vulnerable Populations — How do I find them?
Can I download the data?
How do I know the source of the data?
Can I upload my own data?
What is the current Indicator List?
How often is your data updated?
Comparing indicators to state benchmarks
Is BroadStreet available in other countries? Not yet!
How can I request a specific indicator?
Making Maps
What is a ZCTA? It is similar to a ZIP code
Can I click on the map to learn more about a specific area?
What is a Census tract
What is a block group?
How to save, share, and download a map?
Create a Map for My Saved Area with Indicators
Where can I find school district boundaries and school locations?
How do I add boundaries to maps in the map room
How do I hide or show areas on my map
Can I embed a map?
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Managing Account
How to Redeem a Sponsor Code
How to contact us
How do I Log In or Reset Password?
Can I delete my account at any time?
Can I change the email associated with my account?
Video Tutorials and How-to Videos
Change password in Account Settings
How to Redeem a Promo Code
How to Become a Sponsor
Known browser errors occur with Internet Explorer, Edge, and Safari
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Reaching Out
The “human” button at the beginning of a chat will get you to a person
How do I get the chat box to disappear?